Frequently Asked Questions


Click on the “Contact Us” at the bottom of our website. On this page you can fill out the form to send us your comments and feedback. You will receive a confirmation email and we will receive your message through email. You will receive a reply as soon as possible. You can click here to navigate to the contact us page.


An E-Catalog is an online version of our Product Catalog. Our E-Catalogs section displays the collection of interactive flash based presentations of all our latest & exclusive Flyer Collections.


A website's privacy policy is a legal statement providing information about the use of personal information, related to its customers and visitors, collected via the website - by the website owner. We respect your privacy and our aim is to provide you a safe and secure surfing experience whenever you visit our website. Our Privacy Policy is created in order to demonstrate our firm commitment to your privacy. This privacy notice describes our online information practices to inform you about what information we collect, why we collect such information and how we use the information that we collect from our customers and visitors.


4Cs of diamonds - Cut, Color, Clarity and Carat weight. These 4Cs will help you to choose the best diamonds on the same criteria on which jewelers use to select them.

What is a diamond cut?

A Diamond Cut by Shape describes the outline of the stone and pattern of the facet arrangement. A stone can be cut in various Shapes like Round, Princess, Heart, Oval, Pear. A Diamond Cut by Depth is the ultimate feature for its brilliance and fire. A stone's cut by depth can be described with Shallow Cut, Deep Cut or Ideal Cut.

What is diamond color?

Diamonds are found from colorless and transparent stones to ink black ones.Varying degrees of yellow or brown color is common in most of the diamonds and slight difference in color can make a substantial difference in value. The color scale goes from D to Z, with D being the most white and Z being the most yellow.

What is diamond clarity?

Clarity is a term used to describe the absence or presence of flaws inside or on the surface of a diamond. The flaws are called inclusions and when they will occur on the surface, they are known as blemishes. These slight flaws make every diamond quite unique but they also do affect the beauty and value of the diamond. Diamond Clarity Grading Scale grades a Diamond with any of the following grades: F (Flawless), IF (Internally Flawless), VVS1 - VVS2 (Very, Very Slightly Included - 1 & 2), VS1 - VS2 (Very Slightly Included - 1 & 2), SI1 - SI2 (Slightly Included - 1 & 2), I1 - I2 - I3 (Included - 1, 2 & 3).

What is diamond carat weight?

The term "Carat" refers to the weight of a diamond. Each carat is divided into 100 points. When diamonds are mined, large diamonds are discovered rarely in comparison of small ones, which make large diamonds much more valuable. For that reason, the price of a diamond rises exponentially with its size.

How do I care for my diamond jewelry?

Regular cleaning of Diamond Jewelry is essential to maintain shine and brilliance of diamonds. You can clean your diamonds at home by your own by using soft brush, water and soap or by using readymade jewelry cleaners. You can also take services of a professional jeweler, where he will check security of the settings also. You should not wear diamond jewelry while doing heavy work. You should avoid the situation where your diamonds come in contact with chlorine bleach, hair spray or other chemicals because they can pit or discolor the mounting.

What is a Gemstone?

A Gemstone is a mineral or rock, which can be used in jewelry after cutting or faceting and polishing. Gemstones are diverse in their beauty and many gems are available in a stunning variety of colors. After a skilled cutting and polishing of a gem, full color and luster can be seen.

What is the difference between Carat and Karat?

The term 'Carat' refers to the weight of a diamond. It is derived from the carob seeds, which are remarkably consistent in weight and shape and so were the favored scale balances in ancient times. A 'Karat' is a measurement used to measure the purity of gold, with 24 karat being the purest. The measurement gauges how much gold vs. how much alloy is in the piece of jewelry.

How do I know if my order has been placed and received by you?

You will get email updates to the email you signed up with or provided when ordering. For more information use Contact Us page.

How long does it take to have my jewelry repaired?

For detailed information about this please use the contact us page to reach out to us.

Do you ship?

Yes, our stores do ship your new pieces via UPS, Fedex and United States Postal Service. We can get your new item(s) to you across the nation with overnight options.

What is your return policy?

Please use contact us to reach out to us.

How do I create an account?

You can create a new account by clicking “Sign In” button at the top right corner of our home page. On the sign in page, click “Create New Account” button. Enter all the required information and click the “Create New Account” button. Confirm your email by clicking the link in the email you used to create an account.

How do I change my account’s password?

Two ways: 1. To change password, you need to sign in. After go to my account by clicking on the top right corner of the page. On your my account page click change password. You will be directed to a new page where you are required to enter your current password and put in the new password. Once you confirm your new password, and then click submit. Your password will be changed and a confirmation email will be delivered to you inbox. What if I forgot my password? 2. If you forgot your password and can’t sign in then click sign in button and click forgot password. You will be redirected to a page where you need to put your email you used to sign in. Click submit and password reset instructions will be sent to the email you provided. Follow the instructions in your email.



Added to cart successfully!